Privacy Policy

How Personal Data Is Collected and Protected

1w collects user details only for defined purposes connected with account operation, payments, legal checks, security, and service use. Technical and organisational measures are used to restrict unauthorised access and protect stored records.

The following categories may be collected and protected:

• Personal details, including name, date of birth, address, and contact details provided during registration;
• Financial records, including payment card details and transaction history used for deposits and withdrawals;
• Identity verification documents required for Anti-Money Laundering (AML) and Know Your Customer (KYC) checks;
• Technical details, including IP address, device identifiers, and browser characteristics;
• Behavioural and usage records used to analyse interaction with the 1w website and improve its functions;
• Communication records from customer support contacts, complaints, and disputes;
• User records stored on protected servers using encryption, firewalls, and access controls;
• Access restricted to authorised staff who require such details for their duties;
• Regular security reviews and assessments used to identify potential vulnerabilities;
• Retention periods applied according to legal requirements and data minimisation principles.

How Collected Details Are Used

User details are processed for account management, payments, legal compliance, security, customer support, responsible gambling controls, and website operation. Processing may be based on contractual requirements, legal obligations, legitimate interests, or user consent, depending on the purpose.

Collected records may be used to:

• Create, manage, and maintain user accounts;
• Process deposits, withdrawals, bets, and casino winnings;
• Verify identity and age under AML and KYC requirements;
• Respond to support requests, complaints, and disputes;
• Send security alerts, account notifications, and policy updates;
• Conduct responsible gambling checks and apply available safeguards;
• Analyse website use and improve functionality and design;
• Send marketing messages where the user has provided consent;
• Comply with legal and regulatory reporting obligations;
• Detect, prevent, and investigate fraud, money laundering, and other unlawful activity.

Accessing and Managing Personal Details

Registered users can review and update account details through their settings. They may also request deletion of certain records or contact support about privacy, security, and account-related matters.

• Update inaccurate or outdated details through the account settings;
• Submit a deletion request to customer support;
• Complete security or identity checks during registration, transactions, or major account changes when required;
• Provide additional verification documents if requested;
• Allow payment details to be processed by authorised electronic payment service providers for relevant transactions;
• Contact support or the data protection team about accuracy, security, or use of submitted details;
• Note that some records may be retained where legal or regulatory obligations require it.

Protection of Minors

The 1w website is intended only for users aged 18 or older. Age verification may require identity documents when the details provided during registration are not sufficient.

The following measures apply to accounts involving minors:

• Require users to confirm that they are at least 18 during registration;
• Request identity documents when needed to confirm date of birth;
• Suspend accounts identified as belonging to users under 18;
• Delete personal data linked to minors where required by applicable data protection rules;
• Accept verified deletion requests from parents or legal guardians where applicable;
• Support parental controls and third-party blocking tools designed to restrict access to gambling websites;
• Handle deposits or winnings linked to an underage account according to applicable requirements.

Transfer of Personal Data Internationally

Personal data may be transferred to other countries when service providers, technology companies, payment processors, or affiliated entities operate internationally. Such transfers should be limited to what is required to provide services or meet legal obligations.

International transfers may be managed through the following safeguards:

• Transfer relevant records to countries recognised as providing an adequate level of personal data protection where applicable;
• Use contractual safeguards, including Standard Contractual Clauses where relevant;
• Require recipients to use transferred material only for approved purposes;
• Apply confidentiality and data protection obligations to service providers and partners;
• Allow users to request details about safeguards used for international transfers;
• Limit transfers to what is necessary for the relevant service or legal requirement.

Use of Cookies

Cookies are small text files stored on a device when a user visits a website. They can help recognise a browser or device, maintain sessions, remember settings, collect statistics, and analyse site use.

1w may use first-party and third-party cookies for the following purposes:

• Maintain login sessions and account functions;
• Remember user preferences;
• Collect statistics about website activity;
• Analyse browsing behaviour and site performance;
• Support personalisation where permitted;
• Identify technical or usability issues;
• Support analytics or advertising services provided by approved third parties.

Legal Disclaimer

This Privacy Policy governs how personal data is collected, processed, stored, disclosed, and protected in connection with 1w services. Its application may depend on privacy, gambling, financial, and data protection rules applicable to the user and service.

The main legal conditions include the following:

• Users who accept the policy confirm that they have read and understood its terms;
• 1w may amend or update the policy when required;
• Updates take effect after publication on the website unless applicable law requires another procedure;
• Continued use of the website after an update may constitute acceptance where legally permitted;
• If one provision cannot be enforced, the remaining provisions continue to apply where permitted;
• Disputes related to privacy or user records are handled according to the laws and jurisdiction applicable to the relevant case.

Sharing Personal Data with Third Parties

User records may be shared with third parties where necessary to provide services, complete transactions, perform verification, resolve disputes, prevent fraud, or meet legal obligations. Recipients should receive only what is required for the stated purpose.

Relevant details may be disclosed to the following categories of recipients:

• Payment service providers and financial institutions processing deposits, withdrawals, or transaction checks;
• Identity verification and KYC providers;
• Regulatory or supervisory authorities where disclosure is legally required;
• Law enforcement agencies when there is a valid legal basis;
• Legal advisers and representatives handling disputes or claims;
• Technology, hosting, and infrastructure providers supporting the website;
• Responsible gambling organisations or support services where disclosure is necessary for user protection;
• Affiliated or group entities involved in providing account-related services.

External Website Links

The 1w website may contain links to payment services, partner websites, informational resources, or other third-party services. External websites operate under their own privacy rules and handling practices.

Users should consider the following before submitting details through an external site:

• 1w does not control the privacy practices, content, or collection methods of independent third-party websites;
• An external link does not automatically mean that 1w endorses the third party’s privacy practices;
• Details entered directly on an external website are governed by that website’s privacy policy;
• Users should review third-party privacy terms before providing sensitive or identifying details;
• Privacy concerns involving an external website should be directed to its operator or the relevant authority;
• Payment and financial websites should be checked for appropriate authorisation before use;
• Third-party links may be reviewed, changed, or removed when they no longer meet applicable requirements.